Where to Get Your Medicare Questions Answered

To get general or claims specific Medicare information and important telephone numbers. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative.

State Health Insurance Assistance Program (SHIP)
To get free personalized Medicare counseling on decisions about coverage; help with claims, billing, or appeals; and information on programs for people with limited income and resources.

  • Call 1 800 MEDICARE to get the telephone numbers of SHIPs in other states.

Social Security
To get a replacement Medicare card; change your address or name; get information about Part A and/or Part B eligibility, entitlement, and enrollment; apply for Extra Help with Medicare prescription drug costs; ask questions about premiums; and report a death.

Coordination of Benefits Contractor
To get information on whether Medicare or your other insurance pays first and to report changes in your insurance information.

  • 1 800 999 1118

  • TTY 1 800 318 8782

Department of Defense
To get information about TRICARE for Life and the TRICARE Pharmacy Program.

Department of Health and Human Services
Office of Inspector General—If you suspect Medicare fraud.

Office for Civil Rights
If you think you were discriminated against or if your health information privacy rights were violated.

Department of Veterans Affairs

If you’re a veteran or have served in the U.S. military.

Office of Personnel Management

To get information about the Federal Employee Health Benefits Program for current and retired Federal employees.

Railroad Retirement Board (RRB)

If you have benefits from the RRB, call them to change your address or name, check eligibility, enroll in Medicare, replace your Medicare card, and report a death.

  • Local RRB office or

  • 1 877 772 5772

Quality Improvement Organization (QIO)
To ask questions or report complaints about the quality of care for a Medicare covered service or if you think your service is ending too soon. Call 1 800 MEDICARE to get the telephone number for your QIO.

HAVE A QUESTION?

Get In Touch With Us

Vizion Integrated Insurance Agency

Providing Peace of Mind

1801 21st St Suite #2

Bakersfield, California 93301

(866) 449-8442

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This is a solicitation for insurance. Submitting information or calling numbers listed on this website will direct you to a Licensed Insurance Agent/Broker.

Important disclosures about Medicare Plans: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency. We do not offer every plan available in your area. Currently we represent 7 organizations which offer 48 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

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